Voice quality makes or breaks VoIP. Our dedicated QoS-prioritised network ensures your voice packets always get first-class treatment — routed ahead of data traffic for consistently crystal-clear call quality, even during peak hours.
Our network infrastructure is purpose-built for voice. Quality of Service (QoS) rules ensure voice packets are identified, tagged, and prioritised at every hop — from your handset to the destination, and back again.
Unlike generic ISP connections that treat all traffic equally, our network uses DSCP tagging and traffic shaping to ensure voice packets always jump to the front of the queue — even when bandwidth is under pressure.
Benefit: Consistent call quality regardless of what else is happening on your network.
Voice traffic is routed across multiple UK carrier networks with automatic failover. If one path degrades, calls seamlessly switch to the next best route — all in real time, invisible to your users.
Benefit: Near-zero downtime with built-in resilience across carrier-grade infrastructure.
We monitor jitter, latency, and packet loss across every call path 24/7. Anomalies are detected in milliseconds, and traffic is rerouted before you'd ever notice a problem.
Benefit: Proactive quality management — issues are fixed before they affect your calls.
QoS isn't a marketing buzzword — it's a set of specific network engineering practices that ensure your voice quality never suffers. Here's what we do:
Engineered for call quality.
The number one complaint about VoIP is call quality — robotic voices, delays, and dropped audio. That's what happens on best-effort networks. Our QoS infrastructure eliminates these problems by treating voice as mission-critical traffic.
Your team hears every word clearly. Your customers get a professional experience. And your business reputation stays intact — because nothing undermines confidence faster than a phone system that sounds terrible.
HD voice on every call.