Reporting & Analytics

Floor Sales Tracking — Real-Time Sales by Agent, Team & Campaign

Monitor sales performance as it happens with live tracking of conversions, revenue, and targets. See which agents are closing deals, which campaigns are converting, and where opportunities exist right now.

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Feature

Live sales visibility that drives results

Transform your sales floor with real-time visibility of every conversion, deal value, and target progress. When everyone can see live sales performance, motivation soars and results follow.

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Live Sales Counters

Display real-time sales counts, conversion rates, and revenue totals for individual agents, teams, and campaigns. Watch numbers update as deals close throughout the day.

Benefit: Create urgency and motivation through visible, up-to-the-minute sales progress.

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Target Progress

Show progress towards daily, weekly, and monthly sales targets with visual progress bars and percentage completion. Colour-coded alerts when targets are at risk.

Benefit: Keep teams focused on objectives and enable proactive management intervention.

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Campaign Performance

Compare conversion rates, average deal size, and total revenue across different campaigns and lead sources. Identify which campaigns deliver the best ROI in real time.

Benefit: Optimise campaign allocation and investment based on live performance data.

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Leaderboards

Display top performers by sales count, conversion rate, or revenue with dynamic leaderboards that update as deals close. Include team rankings and historical comparisons.

Benefit: Drive healthy competition and recognition that motivates peak performance.

Action

How floor sales tracking works

Sales data flows directly from your contact centre platform to the floor displays in real time. Here's what makes it so effective:

✓ Instant updates — Sales appear on the board the moment agents mark deals as closed in their interface.
✓ Multiple views — Switch between individual agent performance, team comparisons, and campaign breakdowns.
✓ Historical context — Compare today's performance with yesterday, last week, and monthly averages.
✓ Custom metrics — Track any sales KPI that matters to your business beyond just conversion count.
✓ Alert system — Get notifications when agents hit milestones or targets fall behind schedule.

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Live Sales Intelligence

Real-time performance tracking.

Benefit

Visibility drives performance and results

When sales performance is visible in real time, everything changes. Agents stay motivated throughout the day, managers can spot opportunities and problems early, and the entire team pulls together towards common goals.

Floor sales tracking turns your contact centre into a high-energy sales environment where everyone knows exactly where they stand and what they need to achieve. Recognition happens immediately, and support can be provided the moment it's needed.

👥 Team Stats Dashboard 👤 Single Agent Reports ⚖️ Agent Comparison 📊 Real-Time Wallboards 🔧 Custom Report Builder 🔥 Contact Rate Heatmap

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High-Performance Sales Environment

Motivation through visibility.