VICIdial and HubSpot are two extremely popular tools in the call centre industry. Blue Telecoms brings them together so both systems update in real time without agents switching between screens.
When agents attempt to use VICIdial and HubSpot simultaneously, they switch between two screens. This leads to mistakes, slows agents down, and creates data parity issues between the dialler and CRM.
VICIdial — Call centre dialler software that underpins many platforms including Blue Telecoms.
HubSpot — Popular customer relationship management platform used by thousands of businesses worldwide.
No more switching between apps.
Route calls based on data from HubSpot, ensuring the right agent handles the right customer every time.
Agents alter information from one screen with real-time updates. No switching between applications.
Data syncs automatically between Blue Telecoms and HubSpot. No duplicates across any platform.
Save time, boost agent efficiency and increase ROI with a smoother, more reliable integrated system.