Access your portal, download recommended tools, check system status, and get in touch with our UK-based support team whenever you need help.
Jump straight into your portal, check our system status, or reach our support team.
Log into your Blue Telecoms portal to manage your account, view call reports, configure campaigns, and access all your platform features.
Open PortalCheck real-time system status and uptime for all Blue Telecoms services. View any scheduled maintenance windows or active incidents.
Check StatusSpeak directly with our knowledgeable, UK-based support team. We're always easy to get through to and have the skills to help.
0333 444 5558Our UK-based support team is available during the following hours. For urgent issues outside of these times, please submit a ticket through the portal and we'll prioritise it first thing.
All times shown in GMT/BST (UK time). Emergency support for critical production issues may be available outside these hours — contact us via the portal.
Speak with knowledgeable staff who understand your business.
To get the best experience with Blue Telecoms services, we recommend the following tools. No special software is needed beyond a modern web browser and a softphone.
Our platform is fully optimised for Google Chrome. We recommend using the latest version for the best performance, compatibility, and WebRTC support.
Download Chrome →A softphone is a software application that allows you to make and receive phone calls over the internet using your computer or mobile device. Choose any of the following recommended options:
Feature-rich softphone with excellent audio quality and support for multiple SIP accounts. Available for Windows, Mac, Linux, iOS, and Android.
Download Zoiper →Lightweight and easy-to-use SIP softphone from CounterPath. Great for users who want a simple, reliable calling experience on desktop.
Download X-Lite →Professional-grade softphone with video calling, chat, and presence features. Available for Windows, Mac, iOS, and Android.
Download 3CX Softphone →If you're experiencing a technical issue that requires hands-on support, our team can connect to your computer remotely using Zoho Assist. This allows us to see your screen, diagnose problems, and resolve issues quickly — all with your permission and in real time.
Remote assistance is available during support hours and is ideal for:
To start a remote session, call our support team on 0333 444 5558 and they'll guide you through the process.
Secure remote support with your permission.
If you've just signed up with Blue Telecoms, follow these steps to get up and running quickly.
Download and install the latest version of Chrome for the best experience with our web-based platform.
Install Zoiper, X-Lite, or 3CX softphone on your computer. Our team will help you configure it with your SIP credentials.
Visit portal.bluetelecoms.com with the credentials provided to you by our team.
Make a test call to verify everything is working. If you need help, call us on 0333 444 5558 or request a remote assistance session.
"All the team at Blue Telecoms have been fantastic. Service is great and the dialler works very effectively." Read More
— Wesley Hardy on Trustpilot
October 2024
"I cannot recommend Blue Telecoms enough for anyone looking to streamline and supercharge their contact centre operations. Their dialler is hands..." Read More
— Steve McMillan on Trustpilot
November 2024
"Amazing experience with Blue Telecoms, easy to use and always on hand to help with any queries. Good support from the team too making sure..." Read More
— Clear Comparison on Trustpilot
July 2023
"Recently started working with Blue Telecoms on a new dialler system. Nothing is too much for them, they are at the end of the phone on a daily..." Read More
— Hannah on Trustpilot
May 2023