Home
Contact Centres Hosted Contact Centre Predictive Dialler CRM Integration Reporting Live TPS Checking
Voice SIP Trunking VoIP Hosted PBX Hosted Asterisk
Data Connectivity AI Solutions
About About Blue Telecoms Accreditations Reviews Blog Support
Get in Touch
Hosted Dialler

VICIdial Solutions — Custom Dialler, Superb Support

At Blue Telecoms, we've developed our own custom dialler based on the powerful VICIdial system. Process your calls in almost any way you need — from small campaigns with fewer than 10 agents to large-scale projects with 100+ seats.

Request a Demo Explore Hosted Dialler →
Why Blue Telecoms

Everything you need to run successful campaigns

Our VICIdial-based platform gives you the tools to boost contact rates, manage transfers seamlessly, and scale your operation at any time.

📈

Boost Contact Rate

Talk to more clients and set your sales campaign on the right path. Take advantage of our advanced AMD and intelligent routing to maximise agent productivity.

Benefit: More conversations per hour means more opportunities to close deals.

🔄

Hot Keys & Transfers

Ensure your leads get passed to closers in real time. Transfers and hot keys pass all relevant information to your closing team instantly — no dropped context.

Benefit: Seamless handoffs keep deals moving and prospects engaged.

🛟

Expert Support

Get help when you need it from our friendly, knowledgeable UK-based support team. From in-depth technical support to campaign advice — we keep your operation on track.

Benefit: Never feel stuck. Real experts available 7 days a week.

📐

Scalability

Your campaign can scale as and when your business does. From small teams of fewer than 10 agents to larger projects with 100+ seats — we match your growth.

Benefit: Pay for what you use and grow without infrastructure headaches.

Full Suite

The Blue Telecoms call centre suite

With Blue Telecoms, you don't have to use your dialler as just a telesales platform — you can do so much more.

  • Office PBX — Set up desk phone SIP extensions and point numbers towards them, creating your very own office PBX system.
  • Inbound features — Run IVR menus, inbound groups and voicemail boxes using powerful inbound capabilities.
  • Asterisk dial plan — Manipulate your calls using the powerful Asterisk dial plan system for maximum flexibility.
  • Flexible routing — Forward calls to groups of agents and/or desk phones with complete control.

If all this sounds too complex, Blue Telecoms can build, operate and maintain your system — helping to get the most from your call centre solution.

🏢

Complete Call Centre Suite

Dialler, PBX, IVR — all in one platform.

Testimonial

Trusted by leading organisations

"Purity Fundraising has worked with Blue Telecoms for over a year, since we started trading. From day one they have helped us grow and develop our business by proactively developing their systems and reports as our requirements have grown. They often come to us with suggestions for new reports, processes and add-ons which make our monitoring and reporting to clients much easier."

Helen Mackenzie — Purity Fundraising

5-Star Reviews

Trusted by hundreds of companies.

Ready to go live?

For up to 50 agents, your hosted dialler can go live within 24 hours. For bigger projects, our Transition and Go service takes all the guesswork out of migrating your contact centre.

Get Started Today Explore Hosted Dialler →