Auto-dials the next number the moment your agent becomes free, one call per agent. No abandoned calls, no compliance risks — just seamless productivity with full regulatory protection.
Progressive dialling bridges the gap between manual dialling and predictive — it automatically dials the next lead when an agent becomes available, but never dials more numbers than you have agents. Perfect balance of productivity and compliance.
The system never dials more numbers than you have available agents. When an agent finishes a call, the next number dials immediately — but only then. No overshooting, no abandoned calls.
Benefit: 100% compliance with abandoned call regulations while maintaining productivity.
The millisecond an agent completes a call disposition, the system automatically initiates the next call. Zero dead time between conversations — no manual dialling delays or human reaction time.
Benefit: Agents stay in the rhythm of calling without the fatigue of manual dialling.
As the call connects, full lead information appears on the agent's screen — contact details, call history, custom fields, and notes. Agents are immediately prepared for the conversation.
Benefit: Professional, informed conversations from the first word — no awkward delays or information gaps.
Progressive dialling meets the strictest compliance requirements for regulated industries — finance, healthcare, insurance. Never exceeds the 1:1 agent-to-call ratio that abandoned call rules demand.
Benefit: Run outbound campaigns without compliance anxiety or regulatory fines.
Progressive dialling runs seamlessly in the background, automating the manual dialling process while keeping full compliance control. Here's the workflow:
Never more calls than agents
Progressive dialling is the perfect solution for regulated industries that need outbound productivity but can't risk abandoned call violations. All the speed benefits of automation with none of the regulatory headaches.
Automation without the regulatory risk.
Every campaign is different. Blue Telecoms gives you four dialling modes so you can match the approach to the task — from high-volume predictive to precision preview dialling.
Maximum productivity — dials multiple numbers simultaneously, predicting agent availability. Agents talk 50 minutes per hour instead of 10. 500% productivity increase.
Learn More →Full lead details displayed before the call. Agents review, prepare, and initiate when ready. Maximum personalisation for high-value B2B conversations.
Learn More →Agents browse contacts and click to call. Simple, flexible, and 75% more productive than manual dialling. Ideal for follow-ups, callbacks, and small teams.
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