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Integration

Bank Verification — Instant Payment Detail Validation

Real-time bank account verification and sort code validation built into your contact centre. Verify customer bank details instantly during calls for secure payment processing and fraud prevention.

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Bank verification, sort code validation, payment verification
Feature

Bank Verification — secure, instant payment validation

Validate UK bank account details in real-time during customer calls. Sort code verification, account name matching, and fraud prevention built directly into your agent interface.

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Sort Code Validation

Instant verification against the official UK bank sort code directory. Identifies the bank, branch location, and payment capabilities before processing any transactions.

Benefit: Eliminate payment failures caused by incorrect or invalid sort codes.

Account Name Matching

Verify the account holder name matches the customer name on record. Checks for exact matches, common variations, and business name associations.

Benefit: Reduce fraud risk and ensure payments reach the correct account holder.

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Fraud Detection

Real-time screening against known fraudulent accounts, closed accounts, and suspicious banking patterns. Flags high-risk transactions for manual review.

Benefit: Protect your business from payment fraud and chargebacks.

Instant Processing

Sub-second verification responses during live calls. No delays, no holding customers while checking details. Immediate green/amber/red indicators for agents.

Benefit: Faster call handling with confidence in payment details accuracy.

Action

How bank verification works during calls

Bank detail validation happens seamlessly as agents capture payment information:

  • Real-time validation — Sort codes checked instantly as agents type, with bank name and branch auto-populating.
  • Account verification — Account number format validated and cross-referenced with sort code for consistency.
  • Name matching — Account holder name compared against customer records with fuzzy matching for variations.
  • Risk indicators — Visual alerts show account status: active, closed, high-risk, or requires additional verification.
  • Compliance logging — All verification checks logged for audit trails and regulatory compliance.
Blue Telecoms bank verification and sort code validation interface
Benefit

Bulletproof payment processing and fraud prevention

Payment fraud costs UK businesses millions every year. Bank verification stops fraudulent transactions before they happen, protecting your revenue and reputation.

Your agents process payments with complete confidence. Your finance team sees fewer chargebacks and payment failures. Your customers trust you with their most sensitive financial information.

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Payment Security

Zero fraud tolerance.

Ready for bulletproof payment verification?

Request a personalised demo and see how bank verification eliminates payment fraud and processing failures.

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