Advanced AI analyzes every outbound call to detect answering machines, voicemail, fax tones, and automated messages. Your agents get connected only when there's a real person on the line, maximizing productive talk time.
Sophisticated audio analysis distinguishes between human voices and automated systems. The AI recognizes voicemail greetings, fax tones, busy signals, and other non-human responses — routing only confirmed live calls to your agents.
Advanced AI listens to the first few seconds of each call, analyzing audio patterns, speech cadence, and background sounds to determine if a human or machine answered.
Benefit: Eliminates wasted time on voicemail and automated systems.
Only calls answered by real people get passed to agents. Voicemail, answering machines, fax tones, busy signals, and automated responses are filtered out automatically.
Benefit: Agents spend 100% of their time in productive conversations.
Detection happens in real-time within 2-3 seconds of call pickup. The system makes immediate routing decisions without delays or hanging up on genuine callers.
Benefit: Fast, accurate screening that doesn't interrupt customer experience.
The AMD system analyzes every outbound call from the moment someone picks up, making instant decisions about call routing:
98%+ accuracy rate.
Without AMD, agents waste significant time listening to voicemail messages, dealing with fax tones, and hanging up on automated systems. With intelligent filtering, every call transfer is a potential conversation.
Higher agent satisfaction comes from spending time on meaningful interactions instead of dead air and recorded messages. Better productivity metrics mean more successful outcomes per hour.
Only live conversations.