Home
Contact Centres Hosted Contact Centre Predictive Dialler CRM Integration Reporting Live TPS Checking
Voice SIP Trunking VoIP Hosted PBX Hosted Asterisk
Data Connectivity AI Solutions
About About Blue Telecoms Accreditations Reviews Blog Support
Get in Touch
Compliance

ISO 27001 — Certified Information Security Management

ISO 27001 certified contact centre with comprehensive Information Security Management System (ISMS). Risk assessment, security controls, and continuous monitoring meet the world's leading security standard.

Request a Demo ← Back to Contact Centre
ISO 27001, information security management, ISMS certification
Feature

ISO 27001 — world-class information security management

Every aspect of your contact centre operates within a certified Information Security Management System. Systematic risk management, controlled access, and continuous improvement meet global security standards.

📋

Certified ISMS

Fully certified ISO 27001 Information Security Management System with documented policies, procedures, and controls. Annual surveillance audits ensure continuous compliance.

Benefit: Demonstrate enterprise-grade security to customers, partners, and regulators with internationally recognised certification.

🔍

Risk Assessment Framework

Systematic identification and assessment of information security risks. Regular threat modelling, vulnerability assessments, and impact analysis with documented mitigation strategies.

Benefit: Proactive security management that identifies and addresses threats before they impact operations.

🛡️

Security Controls

Implementation of all 114 ISO 27001 Annex A controls relevant to contact centre operations. Physical security, access management, encryption, and incident response procedures.

Benefit: Comprehensive protection against the full spectrum of information security threats.

🔄

Continuous Improvement

Plan-Do-Check-Act (PDCA) cycle ensures continuous enhancement of security measures. Regular management reviews, internal audits, and corrective action programmes.

Benefit: Security posture improves continuously to address emerging threats and changing business needs.

Action

How ISO 27001 works across your operation

Information Security Management System controls operate seamlessly across all contact centre functions:

  • ✓ Asset management — All information assets classified and protected according to their business value and sensitivity.
  • ✓ Access control — Role-based access management with regular reviews and automated provisioning/de-provisioning processes.
  • ✓ Incident management — 24/7 security operations centre with documented incident response procedures and forensic capabilities.
  • ✓ Business continuity — Disaster recovery and business continuity plans tested quarterly with defined recovery time objectives.
  • ✓ Supplier management — All third-party suppliers assessed for security compliance with contractual security requirements.
Blue Telecoms ISO 27001 ISMS dashboard and security controls
Benefit

Win enterprise contracts with certified security

ISO 27001 certification opens doors to enterprise customers, government contracts, and regulated industries that require proven security standards. Your certified security becomes a competitive advantage.

Procurement teams trust ISO 27001 certification. Compliance officers approve certified suppliers faster. Your business wins contracts that competitors can't even bid for.

🛡️ GDPR 🔐 Data Protection 📡 Ofcom
🏆

ISO 27001 Certified

Global recognition.

WHAT OUR CLIENTS SAY

What our clients say

Rated Excellent on Trustpilot

★★★★★

"BIG shout out to Mike from start to finish the way he helped me. The simplicity of the whole Blue Telecoms system is 5*. The pace at the sign up..." Read More

— Nazim Atcha on Trustpilot

April 2025

★★★★★

"An amazing service and top quality software. To say I am impressed would be an understatement. The software for progressive calling is another..." Read More

— Jamie Parvin on Trustpilot

January 2025

★★★★★

"All the team at Blue Telecoms have been fantastic. Service is great and the dialler works very effectively."

— Wesley Hardy on Trustpilot

October 2024

★★★★★

"Recently purchased a package with Blue Telecoms for my business and from start to finish have had a wonderful experience. Fab the rep was great..." Read More

— Jake Sullivan on Trustpilot

August 2024

★★★★★

"Amazing experience with Blue Telecoms, easy to use and always on hand to help with any queries. Good support from the team too making sure..." Read More

— Clear Comparison on Trustpilot

July 2023

★★★★★

"I had an exceptional experience with Fablu and the Blue Telecoms team, who effortlessly guided me from my initial inquiry to being up and running..." Read More

— Keiran Harvey on Trustpilot

May 2023

Ready for ISO 27001 certified security?

Request a personalised demo and see how certified information security management protects your operations and wins enterprise contracts.

Request a Demo Explore SIP Features →