Action
How GDPR compliance works in practice
Privacy protection is seamlessly integrated into every customer interaction:
- ✓ Consent capture — Clear consent requests during calls with purpose-specific permissions (recording, marketing, profiling).
- ✓ Data access controls — Role-based permissions ensure agents only see data necessary for their role.
- ✓ Automated retention — Data automatically purged according to retention policies with secure deletion certificates.
- ✓ Subject access requests — One-click generation of customer data portability reports in structured format.
- ✓ Compliance dashboards — Real-time monitoring of consent status, retention compliance, and data processing activities.
