Military-grade data protection built into every aspect of your contact centre. End-to-end encryption, secure data storage, granular access controls, and comprehensive audit trails — your customer data is completely protected.
Every customer interaction is protected by enterprise-grade security controls. From the moment data enters your system until secure deletion, comprehensive protection prevents unauthorised access and data breaches.
AES-256 encryption for all data at rest and in transit. Customer data is encrypted from the agent interface through to secure storage, with keys managed by dedicated hardware security modules (HSMs).
Benefit: Even if storage is compromised, encrypted data remains completely unreadable to unauthorised parties.
Role-based permissions with need-to-know principles. Agents see only data required for their role, with field-level restrictions and time-limited access to sensitive information.
Benefit: Minimise data exposure and reduce insider threat risk through strict access controls.
ISO 27001 certified data centres in the UK with physical security, biometric access, 24/7 monitoring, and redundant power and connectivity. No data leaves UK jurisdiction.
Benefit: Complete data sovereignty and physical security meeting government and financial sector requirements.
Every data access, modification, and deletion logged with timestamps, user identification, and reason codes. Tamper-proof audit logs maintained for 7 years.
Benefit: Complete accountability and forensic capability for security incidents and compliance audits.
Security controls operate transparently without impacting agent productivity:
Data breaches cost UK businesses an average of £3.2 million per incident. Beyond financial damage, breach notifications destroy customer trust and business relationships permanently.
With military-grade protection, your customer data is completely secure. Your customers trust you with their most sensitive information. Your business operates with complete confidence in its security posture.
Unbreachable protection.
"BIG shout out to Mike from start to finish the way he helped me. The simplicity of the whole Blue Telecoms system is 5*. The pace at the sign up..." Read More
— Nazim Atcha on Trustpilot
April 2025
"An amazing service and top quality software. To say I am impressed would be an understatement. The software for progressive calling is another..." Read More
— Jamie Parvin on Trustpilot
January 2025
"All the team at Blue Telecoms have been fantastic. Service is great and the dialler works very effectively."
— Wesley Hardy on Trustpilot
October 2024
"Recently purchased a package with Blue Telecoms for my business and from start to finish have had a wonderful experience. Fab the rep was great..." Read More
— Jake Sullivan on Trustpilot
August 2024
"Amazing experience with Blue Telecoms, easy to use and always on hand to help with any queries. Good support from the team too making sure..." Read More
— Clear Comparison on Trustpilot
July 2023
"I had an exceptional experience with Fablu and the Blue Telecoms team, who effortlessly guided me from my initial inquiry to being up and running..." Read More
— Keiran Harvey on Trustpilot
May 2023