If your business uses telemarketing to generate leads, a click to call dialler lets agents speedily move through calls far faster than manual dialling — with full recording, seamless transfers and CRM integration built in.
A click to call dialler enables agents to simply "click" to move to the next lead. Combined with Blue Telecoms software, you get full dialler and PBX functionality:
Fast, accurate, database-driven calling.
From saving time to prioritising hot leads, here's why switching from manual dialling transforms your team's performance.
Click-to-dial eliminates manual number typing — increasing speed and reducing mistakes. Agents get to human answers more quickly and move through calling lists efficiently.
The system logs all data automatically — call durations, after-call time, recordings and lead statuses. No more forgotten leads or inaccurate records.
Every inbound and outbound call is recorded automatically. Improve agent training, provide feedback, and protect your organisation with a complete audit trail.
Dial leads in the order that matters most — least dialled first, by postcode, area code, callbacks or hot keys. Focus on leads most likely to convert.
Web leads and hot keys are automatically imported into your dialler, ready to be dialled by the next available agent. Contact new leads quickly while they're still warm.