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AI Feature

AI Workers — Autonomous Agents That Handle Routine Tasks 24/7

AI Workers are autonomous AI agents that answer FAQs, qualify leads, and book callbacks — without human intervention. They deliver consistent, professional service around the clock, giving your business 24/7 coverage while significantly reducing staffing costs.

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AI workers, autonomous AI agents, virtual employees, AI FAQ handling, AI lead qualification, 24/7 coverage
Feature

Autonomous AI agents that handle routine tasks independently

AI Workers are intelligent virtual employees trained on your business processes, product knowledge, and customer service standards. They handle repetitive, high-volume tasks with the same consistency and professionalism every time — freeing your human team for complex work that requires judgement and empathy.

FAQ Handling

AI Workers understand and respond to common customer questions with natural, conversational language. Trained on your knowledge base, they provide accurate answers about products, services, pricing, processes, and policies — handling hundreds of enquiries simultaneously.

Benefit: Customers get instant, accurate answers without waiting in a queue — at any time of day or night.

🎯

Lead Qualification

AI Workers engage prospects with intelligent questioning to determine interest level, budget, timeline, and fit. They follow your qualification criteria precisely, scoring and categorising leads before passing qualified prospects to your sales team with full context.

Benefit: Your sales team only speaks to pre-qualified leads, dramatically improving conversion rates and efficiency.

📅

Callback Booking

AI Workers schedule callbacks by checking agent availability, confirming customer preferences, and booking slots directly into your calendar system. They handle rescheduling, confirmations, and reminders automatically — ensuring no appointment is missed.

Benefit: Seamless appointment scheduling that works around the clock without any human coordination.

Action

Answer FAQs, qualify leads, and book callbacks — no humans needed

AI Workers operate autonomously across multiple channels and tasks:

  • Inbound call handling — AI Workers answer calls, greet customers professionally, and resolve enquiries or route complex issues to human agents.
  • Outbound engagement — Proactively contact leads, conduct follow-ups, confirm appointments, and gather feedback without agent involvement.
  • Intelligent escalation — When a conversation exceeds the AI Worker's scope, it seamlessly transfers to a human agent with full context and conversation history.
  • Multi-channel operation — AI Workers handle voice calls, web chat, and messaging simultaneously, providing consistent service across every channel.
  • Continuous improvement — Conversation analytics identify gaps in the AI Worker's knowledge, enabling ongoing training and improved accuracy.
🤖

Always Working

Handling tasks around the clock, autonomously.

Benefit

24/7 coverage with significantly reduced staffing costs

AI Workers don't take breaks, don't call in sick, and don't need training refreshers. They deliver the same quality at 3am on a Sunday as they do at 10am on a Monday. For businesses that need round-the-clock coverage, that means consistent service without the cost of night shifts, weekend rotas, or agency staff.

But the benefit goes beyond availability. By handling routine, repetitive tasks, AI Workers free your human team to focus on high-value interactions — complex problems, relationship building, and revenue-generating conversations. Your staffing costs reduce while your service quality improves.

🌙

Never Off Duty

24/7 coverage. Lower costs. Better service.

Ready to deploy AI Workers for your business?

See how autonomous AI agents can handle your routine tasks around the clock — reducing costs while delivering consistent, professional customer service.

Request a Demo Explore Intelligent Call Routing →