Blue Telecoms assisted the Conservative Campaign calling project for the General Election 2015. The relationship with Blue Telecoms was very successful during a highly demanding campaign. Blue Telecoms completely understood the need for last minute changes to suit the direction the campaign was taking at certain periods. As a consequence of this helpful approach, the results we got back were great. They were without question extremely competent and willing to put in extra work to achieve quality outcomes.
The team at Blue Telecoms have been an invaluable asset to us. The services they provide are reliable and affordable. Whenever we've needed help or support, they've been able to assist us swiftly and professionally. The services they offer have greatly added to our product portfolio and added value for our clients.
I was introduced to Blue Telecoms by a close business associate who informed me of their services. Upon speaking to Sascha, I was made aware that I could cut the cost of my Dialler as well as save costs on hosting on my premises. The services of Blue Telecoms literally cut my Dialler bill in half and I also received the security benefits of the Cloud Hosting. As with any decision as big as this, I was wary of the impact which the change would make in the centre. In the days leading up to the switch Aaron from their great Support Team ensured that the interface was personally designed from scratch in order to keep our Telesales Agents focused. Not only did Blue Telecoms replicate the Dialler interface, they also ensured that all of my call records, recordings, reports and data were transferred to the new system overnight. The following morning everything was in place to make the change and the operation went smoothly thanks to all the help of Blue Telecoms. I enjoy working closely with Blue Telecoms who can always help me with any new add-ons which they are offering that help keep our Dialler quick, efficient and compliant. After dealing with Blue Telecoms for some time now, I can only recall a collective downtime of 1 hour which is fantastic considering the downtime of some other dialler companies which I have used. The support team at Blue Telecoms are second to none and provide fast and concise responses to any queries. Blue Telecoms are a pleasure to deal with and I regularly recommend their services to fellow industry members.
Blue Telecoms were recommended to us by one of our business associates. Since the very first meeting with Blue telecoms we have had amazing service. The dialler penetrates data deeper than our previous dialler and the call waiting times are a lot shorter. The whole system has been tailor made to our business which has seen productivity rocket. Many, many thanks to the support team who have helped us configure the system the system the way we wanted. Highly recommended.